FAQs
Every question answered…
What is Porcelain?
Porcelain is man made from natural materials, including highly refined and purified clay and finely ground sand. The products are created by pressing and firing at very high temperatures to remove virtually all of the moisture, resulting in a highly durable strong product.
Why is Porcelain preferable?
Porcelain tiles are usually thicker, heavier and harder than common wall tiles.
The finishing looks can range from marble to wood, without the maintenance required for either.
Porcelain is highly resistant to sever weather changes including heat, frost and cost which means the paving is less likely to be damaged.
Porcelain is not affected by sunlight or weather conditions, so it retains its colour and will not fade.
It is slip resistant due to very low moisture absorption. This, combined with gently textured surfaces, makes it ideal for patios and around pools (or any wet area both indoors and outdoors)
Porcelain tiles are not only beautiful but offer unbeatable durability, strength and ease of maintenance, making them ideal for customers to use in a wide range of gardens, indoor/outdoor, driveway and patio solutions.
Porcelain tiles vs ceramic tiles?
Porcelain tiles are stronger and harder than ceramic. It also has lower water absorption than ceramic tiles.
What do the Colour Shade Variations mean?
V1: Uniform appearance (differences among pieces from the same production are minimal)
V2: Slight Variation (clearly distinguishable differences in texture and/or pattern within similar colours)
V3: Moderate variation (while the colours present on a single piece of tile will be indicative of the colours expected on the other tiles, the amount of colours on each piece will may significantly. A small colour variation in one tile, might present as the dominant colour in another)
V4: Random variation (random colour differences from tile to tile, so that one tile may be a completely different colour to others. Thus, the final installation will be unique).
What does R11 and R9 mean?
R-Rating Inclined Ramp Test (SHOD Feet):
The inclined Ramp Test is a tiled ramp that is lubricated and gradually inclined to find the slipping angle of the tile. The subject wears shoes with a standardised rubber sole.
| R9 | Low surface friction, typically suitable for dry internal domestic floors e.g. Kitchens |
| R10 | Medium surface friction, typically suitable for internal domestic floors subject to occasional wetting. |
| R11 | Increased surface friction, typically suitable for external walkways, public toilets and dressing rooms. |
Important to note:
No tile is completely slip-proof.
Floors should be as clean and dry as possible.
Where necessary, handrails should be installed (e.g. on ramps)
What about your projects?
Project related questions
What are the standard sizes that most tiles come in?
600x600mm and 600x1200mm are the most common sizes, although some collections have unique sizes. All the size information relevant to each collection is on the product pages.
Do you offer tile cutting to custom sizes?
Yes, we do offer bespoke cutting and fabrication. Feel free to ask your sales consultant.
Do you offer free consultations?
Yes we do.
Do the tiles stain easily?
Yes, but according to the ISO545-14 test, the 10mm, 20mm and 30mm are classified in class 5, which means the stain can be removed using hot water or suitable cleaning liquids.
Are the Viewgres tiles frost resistant?
Yes, according to the ISO545-12 test, the 10mm, 20mm and 30mm tiles are frost resistant.
What are the application areas for Viewgres 10mm tiles?
You can use our 10mm Porcelain Tiles in all locations, indoor or outdoors but would recommend using our R9 tiles in areas like the inside of the pool or in areas inside the property which does not require the R11 anti-slip finish. For any area that is exposed to wet or sandy areas, we would always recommend using our R11 tiles, this finish comes in 10mm, 20mm and 30mm.
What are the application areas for Viewgres 20mm tiles?
Our 20mm Porcelain tiles are way more robust than the 10mm with a breaking strength of 1300 Newtons, this means it can be used comfortably in areas such as hard landscapes, driveways, patios, decking around the pool or even for facades and any area that requires a good Anti-slip finish.
What are the application areas for Viewgres 30mm tiles?
Our 30mm Porcelain is rectified and is intended to be tiled directly on gravel, concrete or road base. They are suitable for driveways, heavy vehicle traffic or any external application. The 30mm tiles are robust and suited to outdoor, commercial areas with high footfall. All the 30mm tiles come with the standard anti-slip finish.
What kind of foundation should a 30mm tile be secured onto?
Driveways, gravel and sand, as well as onto pedestals as shown in the image below.